Shipping Policy
All jewellery items are packaged in Alexandra Aurum boxes and gift-wrapped.
Alexandra Aurum will email to confirm a date for you to receive bespoke items sent via Special Delivery which will be covered by full insurance, tracked and signed for on completion of delivery in the UK only.
Refund Policy
Jewellery that has been bought online and does not require any further resizing will be valid for a full refund within 14 days of purchasing strictly if returned in an “as sold” unworn condition with no signs of damage.
When requesting to resize bespoke rings purchased online it is your responsibility to ensure that the ring resizing measurements you have selected are correct. Any rings that have been purchased and requested to be altered in a size to the customer's requirements are not valid for a refund.
Cancellation / Return / Exchange Policy
Please contact Alexandra Aurum immediately if there is a problem with any delivered items.
To arrange a return please email alexandraaurum@gmail.com immediately with your reason for returning the item, your name, address, and invoice date. Alexandra Aurum requests that you return the item within 7 days of purchasing in “as sold condition”.
With 13 years of experience, Alexandra has enjoyed growing her jewellery collection.
For jewellery commission inquiries please get in contact.
ITEMS FOR SALE
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Tourmaline 18ct yellow gold Wave pendant
£1,760.00Alexandra Aurum -
Tourmaline Gweal pendant
£380.00Alexandra Aurum -
Tressco pearl silver stud earrings
£77.00Alexandra Aurum -
Troy Popplestone silver stud pearl drop earrings
£77.00Alexandra Aurum -
Troy silver earrings with pearl
£77.00Alexandra Aurum -
Unique diamond Devon Red pendant
£230.00Alexandra Aurum -
Unique gold plated silver wire earrings
£160.00Alexandra Aurum -
Unique hand carved 14ct yellow gold pendant with diamond fixed on oxidised silver chain
£148.00Alexandra Aurum -
White sapphire melted into 18ct yellow gold with trillion diamonds
£288.00Alexandra Aurum
