Skip to main content

Shipping Policy

I try to post within five working days of receipt of your payment. However, commissioned work will take longer and we can discuss the parameters.

Refund Policy

As with all handmade work, I would hope that small 'imperfections' would be considered as authenticity of a truly handmade item. However, if you are unhappy with your purchase I will refund as long as it is returned, well packaged and in a suitable condition to resell. Return postage will be at your own cost. I cannot offer a refund on commissioned work if it incorporates your own fabrics, yarns or trims, so please think carefully before placing your order.

Cancellation / Return / Exchange Policy

If you wish to cancel your order, please do so in a timely fashion. If it has already been sent, you will be liable for the return postage. As required by most smaller retailers, you will be liable for the cost of returning any item for exchange or because you have changed your mind.