Shipping Policy
Orders usually processed in 3 - 5 days and sent Royal Mail Special Delivery. Outside the UK items will be sent tracked and requiring a signature. UK Orders taken now are guaranteed to arrive in plenty of time for Christmas.
Refund Policy
I package things really well, and as a result get very, very few problems with damage through the post. If the box is damaged please take a photograph BEFORE you open it. If something completely disappears in the post I need it in writing that it didn't arrive before I'm able to make a refund or send a replacement. Damaged or lost items will be refunded or replaced. If you've changed your mind about an order please bear in mind that I'm a very small business. I will refund on return of the item undamaged but you will be liable for all shipping costs. Notification of damage or refund request is required within 7 days of delivery.